Privacy Policy
1. Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, email address, phone number, and address.
- Event Details: Information about your event, such as the type of event, number of guests, location, and dietary preferences.
- Payment Information: Bank or payment details (processed securely through third-party payment providers).
- Website Usage: Data collected through cookies, such as IP address, browser type, and browsing behavior on our site.
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide catering services, process orders, and manage bookings.
- Communication: To respond to your inquiries, send quotes, and communicate updates regarding your event.
- Marketing: To send newsletters, promotions, and updates about our services (only if you have opted in).
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
- Improvement: To enhance our website and services based on user behavior and feedback.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: Trusted partners who assist us in delivering our services, such as payment processors or event staff.
- Legal Obligations: When required by law, court order, or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be shared with the new entity.
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When no longer needed, your information will be securely deleted or anonymized.
5. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data where legally applicable.
- Restriction: Request limitations on how we use your information.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your personal data for specific purposes, such as direct marketing.
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality.
- Necessary Cookies: Required for the website to function correctly.
- Analytics Cookies: Help us understand how users interact with our website.
You can manage cookie preferences through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. While we strive to protect your information, no system can guarantee complete security.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
RJ Events Catering
📧 Email: info@rjeventshire.co.uk
📞 Phone: 07725 959035
🌐 Website: https://rjevents-catering.co.uk/
We are committed to resolving any concerns you may have regarding your privacy.